Snappie Support Pages

Help Topics

• Snappie App Info

  • About Snappie – How it Works
  • User journey
  • Pricing
  • Collecting Customer Data
  • Reporting
  • Sharing Methods
  • Take Branded Photos, Videos & Gifs
  • What Is Snappie Back End
  • Delivering Snaps Instantly
  • Remove watermarks

• Getting Started

  • Recommended devices
  • How To Install (iPad /Android)
  • Create Your Snappie Account
  • Creating Your First Event
  • Preparing Your Branded Overlays
  • Designing Your Gallery And Single Photo Page
  • Taking Your First Snaps
  • Remove watermarks

• Back-End Overview

  • Snappie Back End Intro
  • Dashboard Overview
  • Create New Campaign
  • Campaign Summary
  • Campaign Settings
  • Gallery Settings
  • Choosing Photo, Video or GIF
  • Adding Overlays
  • Customize Mails And SMS To Users
  • Prefill Output Social Messages

• Snappie Features

  • TV Link Slideshow
  • Snaps Mini Site Gallery
  • Embedding On Your Site
  • SMS & Email Customization
  • Flexible Data Capture Options
  • Offline & Online Modes
  • Social Messaging Customization

• Support Materials

  • Step by Step Snappie ( App Guide)
  • Staff training materials
  • Design template for photo overlay
  • Promotional videos
  • Design Template For iPad Case
  • Papparazi Overlay design

• Activation Best Practices

  • Staff training materials
  • Preparing Your Devices
  • Cases & Lights
  • Troubleshooting- Uploading Images
  • Troubleshooting- Device Key Error
  • Troubleshooting- Shooting Against The Light

• FAQ

  • iPad’s requirement for Snappie?
  • On which social media channels photo/ video can be shared ?
  • Can I Post To Instagram ?
  • Can I Pre-fill Facebook Caption ?
  • Why application is sharing two posts on Facebook ?
  • How Many Photos Can I Upload To Mini Gallery Page ?
  • What Are The Dimensions For Photo Overlay ?
  • What Is An Average Of Photos Taken Per Activation ?
  • What Do We Get In Analytics Data ?
  • How TV Slideshow Works ?