Snappie Support Pages

Help Topics

• Getting Started

  • Recommended Devices
  • How To Install (iPad/Android)
  • Create Your Snappie Account
  • Creating Your First Event
  • Preparing Your Branded Overlays
  • Designing Your Gallery And Single Photo Page
  • Taking Your First Snaps

• Snappie App Info

  • About Snappie – How it Works
  • User Journey
  • Pricing
  • Collecting Customer Data
  • Reporting
  • Sharing Methods
  • Take Branded Photos, Videos & Gifs
  • Delivering Snaps Instantly
  • Remove Watermarks
  • User Online Share Tracking

• Back-End Overview

  • Snappie Back End Intro
  • Dashboard Overview
  • Create New Campaign
  • Campaign Summary
  • Campaign Settings
  • Gallery Settings
  • Choosing Photo, Video or GIF
  • Adding Overlays
  • Customize Email And SMS To Users
  • Prefill Output Social Messages

• Snappie Features

  • TV Link Slideshow
  • Snaps Mini Site Gallery
  • Embedding On Your Site
  • SMS & Email Customization
  • Flexible Data Capture Options
  • Offline & Online Modes
  • Social Messaging Customization

• Support Materials

  • Step by Step Snappie (App Guide)
  • Staff Training Material
  • Design Template For Photo Overlay
  • Promotional Videos
  • Design Template For iPad Case
  • Papparazi Overlay Design

• Activation Best Practices

  • Staff Training Material
  • Preparing Your Devices
  • Cases & Lights
  • Troubleshooting – Uploading Images
  • Troubleshooting – Device Key Error
  • Troubleshooting – Shooting Against The Light
  • Competition

• FAQ

  • iPad’s Requirements For Snappie?
  • On Which Social Media Channels Can Photo/Video Be Shared?
  • Can I Post To Instagram?
  • Can I Pre-fill Facebook Caption?
  • Why Is The Application Sharing Two Posts On Facebook?
  • How Many Photos Can I Upload To Mini Gallery Page?
  • What Are The Dimensions For Photo Overlay?
  • What Is The Average Of Photos Taken Per Activation?
  • What Does Data Analytics Tell Us?
  • How Does TV Slideshow Work?